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Privacy Policy

Privacy Policy for MedAI Solutions

Effective Date: 5/6/2025

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MedAI Solutions, Inc. is committed to protecting the privacy and security of our users, clients, and patients. This Privacy Policy outlines how we collect, use, store, and safeguard personal information, including compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.

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1. Information We Collect

We collect and process various types of personal and healthcare-related information, including:

  • Personal Identification Information (Name, Email, Phone Number, Address)

  • Medical and Health Data (if provided through our AI-powered tools)

  • Billing and Payment Information (if applicable)

  • Website Usage Data (IP Address, Cookies, Analytics)

  • Communication Records (Inquiries, Customer Support Requests)

Our AI tools may process de-identified health data to provide insights and recommendations while maintaining compliance with HIPAA regulations.

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2. HIPAA Compliance & Patient Data Protection

MedAI Solutions follows strict HIPAA guidelines to ensure the security and confidentiality of protected health information (PHI). In accordance with HIPAA, we:

  • Limit Access to PHI: Only authorized personnel and healthcare providers may access patient-related data.

  • Use Secure Encryption: All transmitted and stored health data is encrypted to protect confidentiality.

  • Maintain Audit Logs: We track system access to ensure compliance and prevent unauthorized use.

  • Ensure Business Associate Agreements (BAA): We enter legally required agreements with healthcare entities to protect PHI.

  • Offer Patient Rights Compliance: Patients have rights regarding their health information, including requesting copies or corrections.

We do not sell, disclose, or share PHI with third parties unless required by law or authorized by the patient.

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3. How We Use Information

We use collected data to:

  • Provide AI-powered healthcare solutions and recommendations

  • Improve service functionality and optimize user experience

  • Ensure compliance with healthcare and data protection laws

  • Process payments and manage subscriptions (if applicable)

  • Respond to inquiries and provide customer support

We never use patient-identifiable health information for marketing or advertising purposes without explicit consent.

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4. Data Security Measures

We take security seriously and implement the following safeguards:

  • End-to-End Encryption: All sensitive data is encrypted during storage and transmission.

  • Access Controls: Only authorized users can access certain features and healthcare data.

  • Regular Security Audits: Our system is monitored and tested for vulnerabilities to ensure maximum protection.

  • HIPAA-Compliant Hosting: Our infrastructure meets industry security standards for handling medical data.

Despite our security measures, no system is 100% risk-free. If we experience a data breach, affected individuals will be notified in compliance with HIPAA regulations.

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